Unartificial damage performance failure occurs, consumers can choose to return, replacement or repair.

1)We hereby promise to return the goods unconditionally within 7 days since the date of receipt in the case of accessories are complete and no artificial damage , quality problems can be a replacement within 15day

7 days no reasons return only apply to the goods sold by http://feiyutech.tmall.com, artifical damage ,packing damage,no accessories is not applicable, consumers will bear freight for 7 days no reasons return with non quality problem.

Any quality problem, a replacement can be done within 15 days confirmed by our company

2)Any quality problem occurs in the case of normal use,you can enjoy free maintenance service with the warranty card and lifelong maintenance services after 1 year, you need to pay a little maintenance costs.

3)Damaged by human, abnormal use in the environment (sauna, swimming, etc) not for warranty.

4)Return warranty certificate:users should provide order number,purchasing proof.

5) Maintenance costs will be charged appropriately for the failure caused by the human and force majeure incidents over the guarantee period .


Return is not handled in the following conditions.

(1)the products not sold from Tmall FY store and manufacturer

(2)Product packing box without the QR code or code serial number incorrect

(3)The goods over warranty period

(4)Not authorized maintenance, misuse, collision, neglect, abuse, a liquid inlet, accident, alteration, incorrect installation cause quality problem, or tear, alter the subject stickers, serial number of the machine, anti fake mark

(5)Goods packing,attachment, incomplete manual, no purchasing proof or alter.

(6)Damages and losses caused by force majeure